If you lead an organization with more than 200 people you have communication challenges. You cannot personally talk to everyone you rely on others to carry your message.
- Are you effective in delivering a message that is understood by your managers/ principals/ supervisors?
- Are they bringing that message accurately and consistently to front line people?
Why not perform this simple test in the New Year and test your skill as a communicator?
Randomly pick 7 people from your organization — from all levels of jobs and invite them to lunch. Tell them that whatever they say is confidential and off the record and they are not to discuss anything that is said by the group. Have a note taker in the room so you can concentrate on the discussion.
Set down the Rules of Discussion…
- Speak for yourself even if others may disagree
- Tell the truth no matter how painful
- Only one person speaks at a time
- Everyone’s opinion is respected – there are no titles here
What Questions to Ask?
- What do you think is the purpose of our organization?
- How are we delivering on that purpose?
- Do you get information about the organization? How?
- Do you meet regularly with your supervisor/manager/direct reports?
- How can we improve our results as an organization?
Ask Questions and Listen
- Do not argue
- Reinforce people who speak up
- Don’t let one person dominate the discussion
Do this every week for a month until you have accumulated the feedback of four groups.
Are you a good communicator?
Are your managers giving the right information to help move the mission forward?
What do you need to change?
Based on your results see how you can improve and formulate strategies to make a difference. We believe discussion in these groups will be an enlightening experience, perhaps frightening. We would love to hear about your results from these discussions.